Separate from the main villa, is the service area and quarters of the resident staff-members, who maintain the property, look after the houseguests and ensure the security of the premises.

Villa Melati is fully serviced by a team of 5 staff:

• Dayu, the Villa Supervisor, who is also the Chef and the Housekeeper. Dayu oversees the staff and property and is available to assist guests during their stay. Trained in the preparation of both local and international cuisine, she will coordinate all of the market shopping.
• Ida Bagus, the Assistant Supervisor. He is also the Driver.
• Nyoman, Dayu's assistant, is responsible for housekeeping duties and daily laundry.
• Kadek, the Gardener, tends the grounds and maintains the swimming pool.
• Dewa, the night watchman, guards the villa and ensures the security of the guests.
• Nona is the beautiful Golden Retriever who lives at the villa. She is very gentle and is looked after by the staff. Upon request it may be possible to arrange for her to be taken elsewhere during a guest's stay.

• Two fully air-conditioned Master Bedrooms, each with en-suite bathroom
• Fully air-conditioned Rice Barn Bedroom, with access to guest bathroom
• Fan-cooled Mezzanine with sleeping facilities for two, and adjacent bathroom
• Living Pavilion
• Dining Pavilion
• Entertainment Room
• Exterior decks, pool terrace, and Lookout Pavilion for relaxing
• Fully-equipped Kitchen
• Swimming Pool
• A 4-6 seater minivan is based at the villa, and is available for rent by the villa's guests, either as self-drive or with a driver. (An INTERNATIONAL Drivers Licence from country of origin, or an ASEAN member country's licence, is required by Indonesian law).
• Safety Deposit Box
• IDD telephone, fax machine, desktop computer and printer, with WI-FI broadband
• A baby-cot or a child’s bed can be provided on request.